Streamline Property Openings and Compliance Checklists Globally: Bring Order to the Chaos with Pacer

Serving the needs of tenants and managing on-property teams presents a new set of challenges every day. In the property management world, quick communication and clear direction are key to running a profitable location. From amenities to zoning, your list of challenges is long. Pacer gives you and your teams the ability to stay up-to-date on management initiatives, grounds keeping protocols, changes to leasing agreements, health and safety measures, and amenity upgrades.

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OPEN WITH EASE AND CONSISTENCY

Multi-location and Repeatable Project Management

Handle tasks across multiple properties in a portfolio ensures efficient project coordination for property openings, renovations, or maintenance initiatives. Property managers can streamline operations across various sites, ensuring consistent execution and minimizing delays, which is essential for managing large portfolios.

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EFFORTLESS, OUT OF THE BOX VISUALS & REPORTING

Track compliance from a single screen, managing those who underperform and celebrating those who exceed expectations.

Our aggregate reporting provides corporate with a real-time view of how projects are progressing across all locations. Property management companies can easily track the status of multiple projects from a central dashboard, enabling data-driven decisions and timely interventions when issues arise.

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MITIGATE RISK

Identify potential problems, before they arise.

Pacer helps track compliance-related tasks, such as safety inspections, regulatory updates, and legal requirements for property openings or renovations. Property management companies can ensure that all properties meet regulatory standards, avoiding legal issues and ensuring smooth operations across the portfolio.

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DATA DRIVEN RESULTS

Measurable metrics for your initiatives for measurable ROI

Whether it is a wellness initiative for your tenants, or updating gym equipment, Pacer allows you to view quantifiable metrics on the impact of your projects. Tag projects with occupancy, revenue generating or tenant retention goals to focus on real results based on these initiatives.

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CUSTOMIZABLE LOCATION ATTRIBUTES

Manage your locations from coast to coast, around the world

Pacer's customization options allow property management to tailor projects based on location-specific needs (e.g., location, property type, or unique project requirements). Ensure that projects and tasks are tailored to the particular characteristics of each property, resulting in more effective execution and higher tenant satisfaction.

What they say

Real results from property management leaders

Pacer cut our opening timeline in half and kept everyone aligned.

Director, Commercial Assets

We went from chaos to control the moment we started using Pacer.

Operations Manager

The precision this tool brings to our projects is exactly what we needed.

General Manager
Built for you

Everything you need to run your portfolio more efficiently

Pacer was designed to do what every property management firm needs: clone a repeatable process for your projects so that your team can execute.

Task management that sticks

Assign work, set deadlines, and watch completion rates climb as accountability becomes automatic.

Real-time team visibility

See who is doing what across every department without endless status meetings or email chains.

Compliance and records

Keep inspections, certifications, and safety logs in one place where auditors can find them.

Questions

Find answers about using Pacer for your property management operations.

Why is Pacer a better choice for property openings and implementations instead of other common PM applications?

Pacer was designed specifically for these use cases. We make large-scale initiative planning easier and more efficient, enabling project leaders to communicate with team leads across multiple locations to plan, share, and execute seamlessly in real-time. We have been embraced globally by organizations such as Marriott International, Hilton Grand Vacations, and Davidson Hospitality Group, and can be customized to your specific needs to streamline workflow and give management a birds-eye view on project status. Our tools, expertise, and analytics can help harness your organization’s mindpower to evolve your company.

Can I easily import my existing projects and/or templates from Excel, Smartsheet, or generic project management applications?

Absolutely! We can import your users, locations, and templates into Pacer seamlessly. During implementation, your dedicated Customer Success Manager will assist with this process. We can also migrate active projects, including task statuses, ensuring that your team doesn't need to redo completed tasks from your current system.

Do you have a location opening checklist I can use?

Yes, we offer a comprehensive checklist as a starting point. Most clients customize it to meet their unique needs or use it to verify their Critical Path. What sets Pacer apart is the built-in feedback loop – with each opening, you can refine your templates by incorporating feedback from users, adding property-created tasks, and analyzing task completion data to continuously improve the process (e.g., identifying and addressing consistently delayed tasks.)

Are property managers alerted when they have tasks due soon or past due?

Yes. Users should be encouraged to keep notifications turned on and they will receive updates and reminders from Pacer. In addition, property managers can set up scheduled emails with past-due tasks for whatever frequency they would like.

How does the software handle multi-phase project management?

Pacer can support the various stages of opening Class A housing projects with the ability to break down your project in multiple phases, and multiple Timeline dates. This allows the many moving parts to shift based upon certain dates, or the entirety of the project. Pacer also keeps these projects tied back to their templates, allowing multiple opening projects at once.

How does the software manage user access and permissions?

Pacer has customers using our app to manage above property tasks, property tasks, and even vendor tasks. There are a couple of ways this can be done in Pacer by utilizing our Community features and/or different baselines. We are happy to share and recommend the best approach for you.

How does the software ensure that key compliance and regulatory steps are not missed during the onboarding process?

Pacer allows you to mark certain tasks as milestones, which are tracked and monitored more heavily. This ensures that the most important onboarding tasks are completed and in a timely matter. Keeping locations compliant is key to the success of your brand and organization.

How long does it typically take to implement and start using Pacer?

A dedicated Pacer Customer Success Manager will collaborate with your team to configure your environment, train your admins and users, and set up your master checklist templates. The onboarding timeline is tailored to your pace, with most clients fully operational within 3-6 weeks, or in some cases, as quickly as 48 hours!

How does the software manage user access and permissions?

Pacer has customers using our app to manage above property tasks, property tasks, and even vendor tasks. There are a couple of ways this can be done in Pacer by utilizing our Community features and/or different baselines. We are happy to share and recommend the best approach for you.

Can I have locations upload pictures or documents for certain tasks?

Yes. Included for everyone is the ability to upload attachments within a given task. All files are visible on each location team’s dashboard. In addition, Pacer also has a workflow for file approval that can be used when the attached file needs to be reviewed.

Need more clarity?

Our team knows property management inside and out.