How do I change the primary agent for support cases?

December 16, 2020

This function is only available to Owner user types 

  1. Navigate to Admin > Subscription Profile 
  2. Select the Admin of your choice with the “Default Agent” dropdown 
  3. Select the Save button 

Assign_Default_Support_Agent.jpg

Still need help?

Our Client Success team is available 24/7/365 and happy to walk you through it.

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