Configure Workflows in Pacer

Workflows allow you to automate actions based on task activity, helping ensure consistency, enforce requirements, and reduce manual follow-up across all locations.

Plan availability: Workflows are available on the Sprint plan.

Overview

Workflows are configured at the Baseline level, meaning you only need to set them up once and they will automatically apply to all locations completing that task.

Component Description
Trigger The event that starts the workflow.
Action What happens automatically when the trigger occurs.

Available Triggers & Actions

The following triggers and actions are currently supported. This list reflects what is available today and will continue to expand over time.

Trigger Available Actions
Task status changes (any status) Send webhook notification
Apply validation (e.g., require Project Coach)
Task marked Complete Require comment
Require file upload
Require Project Coach selection
Task becomes past due Send email notification
Task marked Not Applicable Force selection of a different status
Require comment
Require file upload
Note: This article will be updated as new triggers and actions are introduced.

How To

  1. Navigate to the Baseline Task from the Project Control Hub (PCH) or Baseline Task List.
  2. Select the task you want to configure.
  3. Click Show More to expand additional settings.
  4. Locate the Workflows section.
  5. Select a trigger and configure the associated action(s).
  6. Save your changes to apply the workflow across all locations.
Tip: Configure workflows at the baseline level to ensure consistent automation and enforcement across every location.

Still need help?

Our Client Success team is available 24/7/365 and happy to walk you through it.

Contact support